Policies

Privacy Statement

Grinning Cat Studio's policy on privacy is pretty simple: We don't collect people data and we don't share people data. As far as people go, we track exactly one thing - whether someone is logged in or not. That's it.

We do track some non-people data with regards to Playground Projects. Some projects have scores, campaigns, or feedback of some variety. This is associated with a Reader Account that way someone can read from where they left off or keep a high score. Most of these features are optional.


Email

Email is used in two cases:
1. For logging into and validation of a Reader Account.
2. System messages from Grinning Cat Studio, such as password resets and purchase confirmations.

Nothing else. We don't do mailing lists or any sort of spam messages. We don't track this information, sell this information, nor make this information public.


Cookies

Cookies are used in two cases:
1. To remember some details for use with auto-login. If auto-login is not used, no cookie is used.
2. To temporarily store shopping cart contents while browsing the store.


Financial Information

We don't touch it. All payments and payment information are handled by third parties. We try our best to only use respectful companies with concern to data, but how they handle financial data is managed by their respective privacy policies.

If any tips, donations, or purchases are made on this site, a reference may be added to the related Reader Account that a transaction took place. This will never include any sensitive or personal information.


No Refunds

Since anything we sell directly through the site here is digital in nature, Grinning Cat Studio has a general no refunds policy. If someone buys something and there is a problem we will instead aim to fix the problem. In rare cases where there is genuine error or product issues, this may be relaxed if a solution can't be found - but rarely.